Our Services

Give your business the means to grow and be unique

Consolidate your performance

Improving the actual business performance is essential to building strong foundations for the future. We can help you creating value now.

Develop your future

Innovation and exploration of new initiatives can fuel growth. We can help you explore, test and implement new business models.

Our integrated perspective

Strategy – Innovation – Business transformation

Our intervention sectors

Our integrated perspective of the organization enables us to focus on the strategic alignment of the operations in order to maximize value creation.

Strategy and innovation

We help our clients to build stronger competitive advantages by focusing on the business model key elements and by leveraging the core competencies. We define the transformational vectors that lead to performance improvement, clients’ satisfaction and profitability.

Typical engagements:

  • Strategic diagnostic and strategic planning
  • New business models exploration
  • Competitive positioning evaluation
  • Transformational roadmap
  • Development and implementation of Balanced Scorecards

Customer experience

Developing an outstanding customer experience is synonymous of clients’ fidelity and profitability. We help our clients to identify, characterize, operationalize and measure the various products-services interfaces that impact the entire customer lifecycle.

Managing the customer experience is today a core competency that creates a solid competitive advantage. Its components affect operations, corporate culture as well as information systems. We guide our clients in the various business transformations required to support customers’ expectations and promises.

Typical engagements:

  • Customer development
  • Customer performance assessment
  • Customer experience policy definition
  • Customer experience transformational roadmap
  • Transformation support and implementation

Supply chain

We help our clients to adopt an integrated view of their supply chain that supports profitable and effective execution in addition to minimizing risks. Our interventions allow our clients to develop optimal strategies and to develop a performing extended organization. We assist supply chain management leaders in their search for efficiencies and finance leaders in managing bottom line objectives.

Typical engagements:

  • Supply chain strategy
  • Strategic procurement transformation
  • Strategic sourcing initiatives
  • Order fulfillment process optimization
  • S&OP: Sales and operations planning
  • Warehouse optimization

Financial performance transformation

In a context where organizations need to reinvent themselves, we support the Finance function in becoming a true partner within the business. The alignment to strategic business objectives, the development of financial and management information necessary for business decision-making, the definition of optimal structures and processes and the identification of relevant skills and competencies drive increased value while minimizing operational costs.

Typical engagements:

  • Definition of Finance vision and roadmap
  • Planning and budgeting process transformation
  • Definition of integrated management information frameworks (balanced scorecard)
  • Cost management review and improvement
  • Transactional processes efficiency, shared services and outsourcing
  • Governance and risk management improvement
  • Capital investment business case

Our Clients

We work for the success of leading Canadian organizations. Here are some of the companies with whom we had the privilege to collaborate.

Financial services

  • National Bank
  • Industrielle Alliance


  • Bell
  • Telus


  • Jetsgo
  • Société de transport de Laval

Health and beauty

  • L’Oréal Canada


  • CHUM
  • CSSS Lucille-Teasdale


  • Hydro-Québec

Take the first step

We Can Succeed Together

Let’s discuss your business objectives.

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